Acson Turbo Giveaway
Terms & Conditions for Acson Turbo Giveaway
1.0) General
The following terms and conditions (the “Terms and Conditions” or “Agreement”) govern the participation of “Acson Turbo Giveaway” Campaign (the "Campaign”) that is made available by Acson Malaysia Sales & Service Sdn Bhd (the “Acson Malaysia”, “we”, “our” or “us”). These Terms and Conditions represent the whole agreement and understanding between Acson Malaysia and the individual or entity (“participant”, “you” or “your”) who participates in the Campaign.
1.1) By participating in “Acson Turbo Giveaway” Campaign, the participant is deemed to have accepted and agreed to comply with all of the Terms and Conditions that Acson Malaysia issued. Acson Malaysia may terminate your participation at any time, with or without notice, for conduct that is in breach of this Terms and Conditions, and/or for conduct that Acson Malaysia believes is harmful to its business.
1.2) Acson Malaysia reserves the right, in its sole discretion to vary and/or alter the Term and Conditions of the Campaign at any time without prior notification. Such changes or modifications shall be made effective for all participants upon posting of the modified Agreement to this web address (URL): https://www.acson.com.my/tnc-acson-turbo-giveaway. Participants are responsible to periodically read this document to review the then current terms and conditions to which you are bound.
1.3) In the event of any inconsistency between these terms and conditions and any brochures, marketing or other promotional materials or communications relating to the Campaign, these Terms and Conditions shall prevail.
1.4) Eligibility
(i). The Campaign is open to the following:
(a) All individual customers (end-users) aged 18 and above; and
(b) Malaysian citizens who are residing in Malaysia.
(ii). Employees of Acson Malaysia, related companies and affiliates and/or the immediate families of such employees,
dealers of Acson Malaysia, sub-contractors or companies, or any other party directly related to this campaign are
not eligible to participate in the Campaign.
(iii). Acson Malaysia has the sole discretion to exclude any persons from participating in the Campaign
without any obligation to furnish any notice and/or reason.
2.0) Campaign Period
Acson Turbo Giveaway starts from 1 December 2022 and ends on 2 January 2023, 23:59 pm.
3.0) Campaign Mechanism:
To participate in the Campaign:
(i) Participants are required to purchase at least one (1) unit of Acson Inverter Wall Mounted air conditioner (referring to “Eligible Products”) during the Campaign Period.
Eligible Products are:
(ii). The models abovementioned must be purchased in complete sets including the indoor and outdoor during the Campaign Period.
(iii). Participants must register the warranty for the Eligible Product purchased during the Campaign Period via https://www.acson-ebiz.com.my/ewarranty/ewarranty.aspx . Participants will stand a chance to win one of the prizes advertised after warranty registration done.
(iv). Participants are required to retain original single receipt dated within the Campaign Period that matches the online entry as proof of purchase. There will be a verification with winner during redemption. Failure to show the hardcopy of purchase receipt/ proof of purchase upon request will result in disqualification.
(v). Only original and valid printed receipts will be accepted. Any receipt that is illegible, mutilated, altered, duplicated, tampered with, not obtained legitimately, contains printing typographical, mechanical or other errors or the printing is unclear or does not contain the required information is invalid and will not be accepted. Acson Malaysia reserves the sole discretion and rights to disqualify such invalid receipts.
3.1) All details and particulars submitted must be accurate, true and complete. Any incomplete, inaccurate or false details and particulars provided by the Participants will render the entry void.
3.2)Each redemption submitted by the Participant should be made strictly in accordance with the terms and conditions herein, before the redemption shall be deemed eligible for the Campaign.
4.0) Prize of the Campaign
There will be total fifty-four (54) winners during the Campaign period. Each winner will be entitled to win one of the following prizes:
4.1) The winners will be selected at random, either by means of a manual or computerized lucky draw in any method as Acson Malaysia may determine at its absolute discretion.
4.2) Each winner is only entitled to win one prize regardless of the number of times the campaign entries are drawn. In the event a participant’s entry is drawn for more than one (1) time, Acson Malaysia shall be entitled to disregard the second and subsequent draw and re-draw a winner.
4.3) Winners will be notified by Acson Malaysia by verbal call and/or email according to the email provided by the participants during warranty registration, if the said winners did not response to the call. A maximum of three (3) attempts will be made to contact the winners. If winners cannot be contacted, Acson Malaysia reserves the right to disqualify the said winner & re-draw one or, more reserve winners to replace.
4.4) Prizes are non-transferable, non-exchangeable, and non-redeemable for cash or other product from Acson Malaysia. Acson Malaysia has the right to substitute the free gift for a product of equivalent value without prior notice or reason.
4.5) Acson Malaysia’s decision for the Campaign is final. No appeals or correspondence will be entertained. The participants shall accept and abide by any and all decisions made by Acson Malaysia.
5.0) Delivery & Warranty of the Prize
5.1) Touch ‘n Go E-wallet Reload Pin-RM100 & RM50
(i) Touch ‘n Go E-wallet Reload Pin will be sent to winners via email within thirty (30) working days once we have contacted & verified the qualification of winners.
(ii) Usage of the Touch ‘n Go E-wallet Reload Pin is subject to Touch’n Go Malaysia’s Terms & Conditions; https://www.touchngo.com.my/policies/terms-conditions
5.2) AcsonMan Premier+ Air-conditioner Cleaning Service
(i)The AcsonMan Premier+ Air-conditioner Cleaning Service (the “Service”) is only given to Grand Prize winners of the Campaign.
(ii) Redemption letter of AcsonMan Premier+ Air-conditioner Cleaning Service will be issued to the winners via email. The redemption letter of AcsonMan Premier+ Air-conditioner Cleaning Service will be sent to Grand Prize winner via email within forteen (14) working days after we have contacted &verified the qualification of winners.
(iii) The redemption letter of AcsonMan Premier+ Air-conditioner Cleaning Service will valid for six (6) months only, starting from the date of redemption letter issuance. The validity period will be mentioned in the redemption letter as well.
(iv) The Grand Prize winner can make Service appointment within the validity period listed in redemption letter. Those date after the validity period will not be entertained.
(v) Acsonman Premier+ Air-conditioner Cleaning Service is available for Nationwide Malaysia (main city/town) and for Acson air-conditioner only.
(vi) The service is applicable to residential wall-mounted units only, for indoor and outdoor units with any Horsepower.
(vii) The service is inclusive of 60 days workmanship guarantee. The workmanship guarantee only for those units having problems after servicing such as unit not cold, unit leaking, etc. The workmanship is not cover those problems caused by the component issues, surrounding condition, etc.
(viii) The service schedule is subject to the availability of service providers. Technical support and operation team to contact the customer within 2 days for the appointment.
(ix) Acson Malaysia has the right to substitute the service for an Acson product of equivalent value in the case the service location is not accessible or doable.
(x) Winner can only reschedule service once. The rescheduled service cannot be cancelled and must be a minimum of 24 hours from the current time.
(xi) For matters of workmanship guarantee, you may contact Acson Customer Careline (1 300 22 3344) or email acson@acson.com.my to express your feedback.
5.3) Acson Air Purifier (AAP30B), Portable Dehumidifier (APD12A), Aroma Diffuser Speaker (AAD20B)
(i) Acson Malaysia will courier deliver the free gift within fourteen (14) working days after we have contacted & verified the qualification of winners.
(ii) Free gift is non-transferable, non-exchangeable, and non-redeemable for cash or other product from Acson Malaysia. Acson Malaysia has the right to substitute the free gift for a product of equivalent value without prior notice or reason.
(iii) Acson Malaysia provides 1-year warranty for the Acson Air Purifier (AAP30B), Portable Dehumidifier (APD12A), and Aroma Diffuser Speaker (AAD20B). To claim the warranty, you are required to contact 1300 22 3344 for further assistance.
(iv) We will not be liable for any loss for lost, damaged, dented, failure, or delayed delivery caused by matters or circumstances outside and/or beyond the control and/or power of Acson Malaysia.
6.0) Personal Information
By participating in the contest, you are acknowledgeable and agreeable to the collection, retention, usage and distribution of the personal information (including but not limited to name, NRIC number, telephone number, and address) in order to process and contact you regarding the promotion and for the purpose set out herein.
6.1) Details which consist of personal data provided by participants may be used by Acson Malaysia for the following purposes:
(a) The operations and process in this contest;
(b) The delivery of the free gift;
(c) Updating our records about customer;
(d) Market research and statistical analysis and surveys with the aim of improving Acson Malaysia products and services; and
(e) For any purposes required by law or regulation.
6.2) Acson Malaysia may collect, use, disclose and share amongst ourselves, Acson Malaysia’s agents and respective service providers, the participant’s personal data, including the photographs or audio-video or other recordings of these participants (“Material”) for publicity and/or use in advertisements across all media, including, without limitation, in Acson Malaysia’s publications, presentations, promotional materials on our websites, in its original or edited format, and whether to promote the campaign or otherwise without further notification, remuneration or compensation.
6.3) Other than those individuals and entities mentioned above, or as informed from time to time, your personal data will not be revealed by Acson Malaysia to any other outsides, unless Acson Malaysia has required your permission to do so.
